Legal

Privacy Policy

Fountainhead International B.V. ("Company", "we", "us", "our"), registered in the Netherlands (KVK: 66741246, VAT: NL856680308B01), with its registered office at Keurmeesterstraat 33, Amstelveen, 1187ZX, The Netherlands, is committed to protecting the privacy of visitors to fountainheadint.nl and our clients. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data:

  • Contact details such as name, email address, phone number, and company name, when you submit an inquiry, request a quote, or schedule a call.
  • Communication data, including messages sent via our contact forms, email, or WhatsApp.
  • Technical data such as IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested quotations or services.
  • Manage and deliver exhibition stand design, fabrication, and related projects.
  • Improve our website, services, and customer experience.
  • Send updates about our services, where you have consented to receive them.
  • Comply with legal and regulatory obligations.

3. Legal Basis for Processing

We process your personal data based on your consent, the necessity of processing for the performance of a contract with you, compliance with our legal obligations, and our legitimate business interests, such as improving our services and communicating with prospective clients.

4. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings; however, this may affect certain features of the website.

5. Sharing of Information

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g. hosting providers, email/CRM tools), bound by confidentiality obligations.
  • Authorities or regulators, where required by law.

6. International Transfers

As we work with clients and exhibitions across Europe and internationally, your data may be processed in countries outside the European Economic Area (EEA). Where this occurs, we take appropriate safeguards to ensure your data remains protected in accordance with GDPR requirements.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required to comply with legal, accounting, or reporting obligations.

8. Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data ("right to be forgotten").
  • Object to or restrict certain types of processing.
  • Request data portability.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

Have questions about your data?

Reach out to us anytime — we're happy to help.

Address
Keurmeesterstraat 33, Amstelveen, 1187ZX, The Netherlands
Fountainhead International
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